RETURN POLICY
Customer Satisfaction is our #1 goal at AMIRRUG.COM. We stand behind every rug we sell. Your satisfaction is completely guaranteed with our 30-Day Satisfaction Guarantee. If, for any reason you are not 100% satisfied with your purchase, return it within 30 days and we will exchange it or refund the purchase price, whichever you prefer. Please Note: It can take up to 2-3 weeks for a credit to appear or 4-6 weeks to receive a refund check.
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FAQ
HOW MUCH WILL I HAVE TO PAY FOR SHIPPING?
Ground Service shipping is available on all orders shipped via FedEx Regular Shipping option to addresses within US and Canada, including Alaska, Hawaii, Puerto Rico, & the US Virgin Islands. For all other shipping options, additional charges may apply. While customs and duties on orders shipped to Canada will be covered by AMIRRUG.COM, Canadian residents are required to pay GST. Canadian residents living within the province of Ontario are also required to pay PST. For upgrades to Air shipment we quate the exact charges before shipment is picked up.
WHAT IF I DON'T LIKE THE RUG AFTER I RECEIVE IT?
Customer Satisfaction is our #1 goal at AMIRRUG.COM. We stand behind every rug we sell. Your satisfaction is completely guaranteed with our 90-Day Satisfaction Guarantee. If, for any reason you are not 100% satisfied with your purchase, return it within 90 days and we will exchange it or refund the purchase price, whichever you prefer. Please Note: It can take up to 2-3 weeks for a credit to appear or 4-6 weeks to receive a refund check.
WHAT ARE CONSIGNMENT PIECES?
Our consignment pieces are rugs that are held in an overseas location. Once your order is placed, AMIRRUG.COM will confirm your order within 3 business days. Upon confirmation this rug will be delivered within 2 to 4 weeks.
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